HCA 340 Week 5 DQ 1 Cultural Diversity in Healthcare Assignment Essay Paper
HCA 340 Week 5 DQ 1 Cultural Diversity in Healthcare Essay Paper
Cultural Diversity in Healthcare. Read over the information in The Provider’s Guide to Quality & Culture website and examine the case study from your textbook titled, Heritage Valley Medical Center: Are Your Managers Culturally Competent?. Then answer the following questions:
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- How have the changing definitions of diversity affected healthcare management and the delivery of healthcare services in this organization?
- What does this situation say about Heritage Valley Medical Center’s organizational culture and organizational competency, if anything?
- If you were Ms. Harper, how would you handle this and what information would you present to the executive team, including measures and steps to change the attitudes and opinions presented?
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